Contact Us

Members of the public should contact our main reception for guidance on who to speak to about any queries or concerns.

Parents/Carers, please note that your child’s tutor, Learning Manager or subject teachers may not always be available to take your call immediately during the school day due to teaching and learning commitments. Parents should leave a message with Reception and we will endeavour to return all calls within 48 hours.

We love to hear your feedback, and comments are very welcome. To leave feedback, please contact us at enquiries@bydales.outwood.com.

And while we never want a student or parent/carer to feel the need to raise a complaint, complaints about the academy should be directed to the academy via enquiries@bydales.outwood.com. We will, of course, always be happy to try to resolve your issues.

When contacting the academy, please include as much of the following information that is applicable to you:

• Your name
• Your telephone number and address
• The name of your child, if from a parent
• The name of the person you are wanting to contact, if known
• Details about your enquiry

Your query will be handled by Kelly Bradshaw in the first instance.

Please note that the social media accounts may not be monitored for messages. Please use the email address, phone number, or address provided should you require a response to your enquiry.